Polycom Cordless Telephone 1725 36143 001 User Manual

Siemens Hicom/HiPath optiset  
LinkPlus Interface Guide  
for SpectraLink e340/h340/i640  
Wireless Telephones  
July 2008 Edition  
1725-36143-001  
Version K  
 
About This Guide  
Polycom is the market leader in multi-cellular wireless telephone  
systems for the workplace. We manufacture a range of products to  
suit any size installation. SpectraLink 8000 Telephony Gateway uses  
our LinkPlus digital integration technology to integrate with various  
digital switch platforms. Using LinkPlus technology, SpectraLink  
e340/h340/i640 Wireless Telephones emulate digital telephone sets to  
deliver advanced capabilities such as multiple line appearances and  
LCD display features. This document explains the programming or  
administration required to use the host digital switch with the  
SpectraLink 8000 Telephony Gateway and SpectraLink  
e340/h340/i640 Wireless Telephones.  
Different models of SpectraLink Wireless Telephones vary in  
functional capabilities. This document covers the basic operational  
features of all handsets. However, certain handset or PBX features  
may not be supported by your emulation.  
Related Documents  
SpectraLink 8000 Telephony Gateway: Administration Guide for SRP  
(1725-36028-001)  
SpectraLink e340/h340/i640 Wireless Telephone: Configuration and  
Administration (SRP) (72-1065-09)  
Available at  
Telephone Switch Interface Matrix (1725-36128)  
Available at  
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LinkPlus Interface Guide: Siemens Hicom/HiPath optiset for SpectraLink e340/h340/i640 Wireless Telephones  
Customer Support  
Polycom wants you to have a successful installation. If you have  
questions please contact the Customer Support Hotline at  
(800) 775-5330. The hotline is open Monday through Friday,  
6 a.m. to 6 p.m. Mountain time.  
For Technical Support: [email protected]  
For Knowledge Base:  
Icons and Conventions  
This manual uses the following icons and conventions.  
Caution! Follow these instructions carefully to avoid danger.  
Note these instructions carefully.  
Label  
This typeface indicates a key, label, or button on SpectraLink  
hardware.  
4
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1
Plan the Interface  
The system administrator programs the telephone system for use with  
the SpectraLink 8000 System using the normal administration  
terminal or procedures. Programming can be done after the handsets  
are registered.  
Recommended programming includes assigning extension numbers  
to the handsets and programming features on the telephone system so  
they are easily accessible from the handsets.  
For analog interfaces, macro codes are in the document relating to  
configuring the system. See SpectraLink 8000 Telephony Gateway:  
Administration Guide for SRP.  
The following information will help the system administrator set up  
the SpectraLink e340/h340/i640 Wireless Telephones to operate in a  
way that feels familiar and comfortable to users.  
Plan Programming  
Digital Interface programming for the SpectraLink e340/h340/i640  
Wireless Telephones will be faster if it is planned in advance by  
verifying the parameters and features on the current telephone  
system and wired phones. The system administrator must assign  
extension numbers to the handsets and plan the functions (trunk  
access, toll restrictions, system features, ringing options etc.) to be  
programmed for the handsets.  
It may also help to identify a key layout that is programmed exactly  
or close to the way the handsets should be programmed, and use the  
programming for that set as a model for programming the handsets.  
Line appearances  
The handsets support two line appearances for the Hicom 150/  
HiPath 3000 and four line appearances for the Hicom 300/HiPath  
4000. Determine what extension numbers will be assigned to the  
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LinkPlus Interface Guide: Siemens Hicom/HiPath optiset for SpectraLink e340/h340/i640 Wireless Telephones  
handsets, which line or lines should ring at which handset; and which  
line will be selected when the user goes off-hook.  
Programmable feature keys  
The handsets support programmable keys as shown in the key-map  
diagrams below. Determine which features, if any, should be  
programmed on the handsets. Feature keys that are not subject to  
programming restrictions (described in the Programming Requirements  
section) can be programmed to any optiset feature on the handset and  
do not have to match the assignments on the user’s desktop  
telephone.  
Assign Extension Numbers  
The wire contractor should inform the system administrator which  
port numbers have been designated for the handsets.  
The system administrator may use the Extension Assignments  
Worksheet at the end of this document to track the port numbers,  
extensions, users, and features assigned to handsets.  
6
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Plan the Interface  
The SpectraLink Wireless Telephone  
(not to scale)1  
SpectraLink e340 Wireless Telephone  
SpectraLink i640 Wireless Telephone  
The handset has a pixel-based alphanumeric display (up to 4-line x  
16-character), plus line and status indicators. The user can toggle  
between two display views in order to see all 24 possible characters  
per line sent by the Hicom CS. At the start of each call the leftmost 18  
characters are displayed. Pressing LINE + displays the remaining  
eight characters truncated from the initial screen. Pressing LINE + ◄  
displays the leftmost 18 characters. When the left characters are being  
displayed a right arrow icon is displayed. This indicates that the user  
can press LINE + to see more characters to the right. Likewise, when  
the right characters are being displayed a left arrow icon is displayed  
indicating that the user can press LINE + to see characters at the  
beginning of the line.  
1 When the Power On/Start Call button is used to power on the handset, it is referred to as the Power On  
button. When it is used to initiate a call or other action, it is referred to as the Start Call button.  
When the Power Off/End Call button is used to power off the handset, it is referred to as the Power Off  
button. When it is used to end a call or for some other action, it is referred to as the End Call button.  
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LinkPlus Interface Guide: Siemens Hicom/HiPath optiset for SpectraLink e340/h340/i640 Wireless Telephones  
Certain characters may be used by the Hicom CS that are not  
implemented in the handset. Flashing characters are not implemented  
on the handset, nor is rolling or scrolling of text.  
Although the optiset E Basic telephone does not have a display, any  
display information sent by the Hicom CS will be displayed on the  
handset.  
Wireless Telephone Icons  
▪ ▪ 3 ▪ ▪ ▪ ▪ ▪ ▪  
The line indicators are associated with line access keys. In the  
diagram, line 3 is active.  
◄ ►  
A left or right arrow is displayed when the screen can be toggled  
either left or right to display more characters as described above.  
▲ ▼  
Up and down arrows are displayed when the menu has additional  
options above or below what is shown in the display area.  
The battery icon displays and a soft beep will be heard while the  
Wireless Telephone is in use whenever the Battery Pack charge is low.  
User has 15–30 minutes of Battery Pack life left.  
The signal strength icon indicates the strength of the signal and can  
assist the user in determining if the handset is moving out of range.  
The voicemail icon indicates that you have a new voicemail message  
Low battery  
This message will display and an alarm will sound while the Wireless  
Telephone is in standby mode and the Battery Pack is critically low.  
The Wireless Telephone cannot be used until the Battery Pack is  
charged.  
The download icon indicates that the handset is downloading code.  
This icon only appears while the handset is running the over-the-air  
downloader. It appears to the right of the Signal Strength icon in the  
same location as the Voicemail icon.  
[Melody]  
A melody is played after the Wireless Telephone is powered on for  
the first time following a completed charge (Charge Complete).  
8
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Plan the Interface  
Handset Modes  
Standby(on-hook)  
In the standby mode the handset is waiting for an incoming call or for  
the user to place an outgoing call. The extension number is shown on  
the display and there is no dial tone. In this mode, the handset is  
conserving battery power and bandwidth.  
Active (off-hook)  
To place a call, press the Start Call key. This transitions the handset to  
active off-hook mode. There is a dial tone, the handset is in  
communication with the PBX and the display shows information as it  
is received from the PBX. The handset is also in the active mode when  
you receive a call.  
The active modes utilize the most bandwidth and battery power. To  
conserve these resources, return the handset to the standby mode  
when a call is completed by pressing the End Call key.  
Active (on-hook)  
To access the on-hook features of the handset, it must be in the active  
on-hook mode. To transition from the active off-hook mode to the  
active on-hook mode, press the Start Call key. In this mode, the user  
may access the on-hook OptiGuide features. Return to the standby  
mode by pressing the End Call key when finished accessing the on-  
hook features.  
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LinkPlus Interface Guide: Siemens Hicom/HiPath optiset for SpectraLink e340/h340/i640 Wireless Telephones  
LED emulation  
When Lines are programmed as shown on the key-map diagrams, the  
numeral icons on the handset display will be mapped to the LEDs  
associated with the corresponding Feature Keys. The line icons will be  
displayed as follows:  
Handset  
Line Status Icon State  
Line State  
optiset LED Status  
On-hook  
Off-hook  
Ringing  
On hold  
Off  
On  
Off  
On  
Rates 2, 3, 5, & 6  
Rates 4 & 7  
Fast flash  
Slow flash  
Feature Programming Requirements  
When planning the interface, the following information must be taken  
into account:  
Line sequences  
The handset uses two types of key sequences to access PBX features  
and multiple lines. Line sequences are those where the user presses  
the LINE key and then a number key. The key-map design designates  
“line” optiset E keys that should be programmed for line appearance  
so that they correspond to line sequences on the handset.  
The line icon on the handset will reflect activity on the corresponding  
optiset E telephone key. For this reason, it is recommended that line  
appearance keys on both the Hicom 150/HiPath 3000 Basic optiset E  
and the Hicom 300/HiPath 4000 Standard optiset E should be used  
only for line access. If only one line is assigned to a particular handset,  
leave the other designated line keys identified on the key maps  
unassigned on the optiset E. The handset key sequences LINE +2 to  
LINE +4 will then have no function.  
Function sequences  
Function sequences are those where the handset user presses the FCN  
key and then a number key. Designated “function” deskset keys  
programmed to system features such as Transfer and Conference may  
10  
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Plan the Interface  
have their corresponding menu items display on the handset function  
menu. See the key-map diagram for the function keys that are  
available for feature programming.  
Hold  
The Hold feature may be programmed to a softkey as shown in the  
softkey programming table so that the Hold function is available on  
the handset.  
Mute  
The handset Mute function is handled locally within the handset. The  
Mute function may be programmed to a softkey as shown in the  
softkey programming table so that the Hold function is available on  
the handset.  
Voicemail  
The voicemail icon on the handset is activated with the message  
indication of the optiset E. The Mailbox or PhoneMail feature on the  
optiset E must be assigned to the feature key as shown in the ey-map  
diagrams. Do not assign any other feature to this key, since the  
associated LED is directly mapped to the message-waiting icon on the  
handset. This LED assignment must be used in order to support the  
message-waiting icon. Using this key for any other feature or for line  
access could cause unacceptable system performance.  
Speakerphone  
Because the handset has no speaker, speakerphone function and  
functions that require the use of the volume keys will not be made  
available on the handset. Disable all speakerphone features,  
particularly any hands-free features that activate the speaker with the  
telephone on-hook.  
Ring types  
Handset ring types (soft, normal, vibrate, etc.) are programmed by the  
handset user and are not accessible or changeable by the Hicom  
switch. Whenever possible the audible ringer on the handset will  
follow the cadence provided by the Hicom switch. Call progress tones  
provided by the host Hicom CS will be passed through to the handset.  
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LinkPlus Interface Guide: Siemens Hicom/HiPath optiset for SpectraLink e340/h340/i640 Wireless Telephones  
OptiGuide menu  
The OptiGuide menu provides access to features appropriate to the  
current context of the handset. You may navigate through the menus  
by using the default programming: FCN + * (Previous), FCN + 0  
(Select), FCN + # (Next). Navigation and selection options should be  
programmed to the softkeys as described in the following section. To  
access the off-hook features of the OptiGuide menu, place the handset  
in the off-hook active mode by pressing Start Call. To access the on-  
hook features, press Start Call again to enter the on-hook active mode.  
Pressing the Start Call key again will return the handset to the off-hook  
active mode. Press the End Call key to enter the standby mode.  
In the Hicom 150 and HiPath 3000 systems the optiset E Basic  
telephone does not have OptiGuide context-sensitive feature keys.  
However, the key codes used for the OptiGuide keys are recognized  
by the host Hicom CS and can be used on the handset. Refer to the  
key-map diagram notes.  
Prime Line impacts  
If a handset is used in conjunction with an optiset desk telephone,  
each phone is configured on the Hicom CS as an independent phone  
with its own phone number (each device is assigned to a separate  
Prime Line). In order for both an optiset E telephone and a handset to  
ring together, the extensions need to be set up at the Hicom CS to ring  
at the same time.  
A called party’s display of the originating line will be different when  
the handset makes the call compared to the optiset telephone. The  
name text could identify the source of the call to avoid confusion. For  
example, the display name of the handset could be stored as “Smith  
WT” at the Hicom CS. Display names should be kept to a minimum  
so the full name is displayed on the handset (see the SpectraLink  
Wireless Telephone section above for more details).  
It should also be noted that the class of service (COS) of the handset is  
related to the Prime Line of the phone and not the line appearance.  
Speed dial  
Users should be made aware that stored speed dial and redial  
features will have to be saved separately for the optiset E telephone  
and the handset. Additionally, the Last Number Redial feature will  
only apply to the device from where the original number was dialed.  
12  
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Plan the Interface  
Hicom 300/HiPath 4000 Phone Test access code  
The Hicom 300/HiPath 4000 Phone Test (access code*940) will not  
work on the SpectraLink e340/h340/i640 Wireless Telephones.  
Button programming  
For the Hicom 150/HiPath 3000, phone button programming (access  
code *91) will not work. All button programming must be done by the  
administrator and not the user.  
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2
Interface Implementation  
This section describes the recommended programming to use the  
SpectraLink 8000 Telephony Gateway with the Siemens Hicom 150/  
HiPath 3000 E and 300 E/H Communications Server (CS). The  
procedures assume:  
The Siemens Hicom CS system is installed and initialized.  
A trained Siemens technician or system administrator will be on  
site with the Installer to program the system.  
Set the Switch Interface Type  
Connect to the SpectraLink 8000 Telephony Gateway using the serial  
or modem interface. From the Main Menu, choose Gateway  
Configuration. Scroll to Telephone Switch Type and press enter to  
change this field, from the Submenu of PBX types, select Hicom 150/  
HiPath 3000 or 300. Refer to the SpectraLink 8000 Telephony Gateway:  
Administration Guide for SRP document for details on configuring the  
Telephone Switch.  
Programming the Softkeys on the Handset to Emulate optiset E  
Functionality  
The following table illustrates how the softkeys on the handset may  
be programmed so that they conform to the default emulation  
described in the diagrams on the next pages. Programming the  
softkeys will override the default programming. Softkeys and  
shortcut sequences may be programmed to additional features as  
well. See the corresponding table and instructions in the section on  
programming the softkeys and shortcut keys in the SpectraLink 8000  
Telephony Gateway: Administration Guide for SRP document.  
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LinkPlus Interface Guide: Siemens Hicom/HiPath optiset for SpectraLink e340/h340/i640 Wireless Telephones  
Level Softkey Shortcut Menu Label Softkey Label  
Action  
0
1
A
B
C
D
A
B
C
D
Hold  
Hold  
<– –  
OK  
Hold  
*
Previous  
Select  
Next  
F*  
0
#
1
2
F0  
– –>  
Mute  
Mail  
F#  
Mute  
Mute  
F2  
Mail  
Siemens optiset Diagrams  
The diagrams on these pages illustrate additional features that may be  
programmed to softkeys and shortcut keys.  
Siemens optiset E Standard - Hicom 300/HiPath 4000 Key-mapping  
16  
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Interface Implementation  
The FCN and LINE labels represent the key sequence on the handset  
mapped to the corresponding key on the optiset E. The feature labels  
to the right of the keys represent one possible mapping scheme, but  
any feature may be programmed to keys that do not have setup  
restrictions described in the Programming Requirements section.  
The handset displays a LINE icon that corresponds to each line key  
identified in the diagram (LINE + 1 to LINE + 4). See the handset Icons  
section below for an explanation of the icons.  
The voicemail icon lights on the handset when there is voicemail. This  
is the only use for this key sequence (FCN + 2) and requires the optiset  
key shown above with the Mailbox label for the PhoneMail® feature.  
The handset function menu has these default settings:  
FCN + 0 = Select  
FCN + 2 = Voicemail (corresponds to the Mailbox feature key above)  
FCN + * = Previous  
FCN + # = Next  
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LinkPlus Interface Guide: Siemens Hicom/HiPath optiset for SpectraLink e340/h340/i640 Wireless Telephones  
PQRS  
TUV  
WXYZ  
7
8
9
#
0
*
Siemens optiset E Basic - Hicom 150/HiPath 3000 Key-mapping  
The FCN and LINE labels represent the key sequence on the handset  
mapped to the corresponding key on the optiset E. The feature labels  
to the right of the keys represent one possible mapping scheme, but  
any feature may be programmed to keys that do not have setup  
restrictions described in the Programming Requirements section.  
The handset displays a LINE icon that corresponds to each line key  
identified in the diagram (LINE + 1 to LINE + 2).  
The Voicemail icon lights on the handset when there is voicemail.  
This is the only use for this key sequence (FCN + 2) and requires the  
optiset key shown above with the Mailbox label for the PhoneMail®  
feature.  
The OptiGuide™ Select, Previous, and Next keys do not exist on the  
optiset E Basic desktop telephone, but these functions will display  
and can be accessed on the handset using the default function menu  
sequences shown below.  
18  
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Interface Implementation  
The handset function menu has these default settings:  
FCN + 0 = Select  
FCN + 2 = Voicemail (corresponds to the Mailbox feature key above)  
FCN + * = Previous  
FCN + # = Next  
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3
Extension Assignments Worksheet  
Shelf: _______ Interface Module: _______  
Interface  
Module  
Circuit #  
Handset  
Serial #  
Handset #  
Ext. #  
Name  
Comment  
Handset 1  
Handset 2  
Handset 3  
Handset 4  
Handset 5  
Handset 6  
Handset 7  
Handset 8  
Handset 9  
Handset 10  
Handset 11  
Handset 12  
Handset 13  
Handset 14  
Handset 15  
Handset 16  
1
2
3
4
5
6
7
8
9
10  
11  
12  
13  
14  
15  
16  
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